I ordered a spinner ring from Orli. The ring arrived promptly. Unfortunately it was too big for the finger I wanted it to go on. I asked if it could be made smaller. It wasn't possible. So, I returned my ring, as per the instructions on their website, and requested a smaller size be sent to me. Again, my second ring arrived super speedily. And I am delighted to say the ring fits perfectly on my other finger. I have often looked at Spinner rings on line, but had never found one that I really liked. Until I discovered Orli Jewellery. There was a buy one get one free offer at the time of me ordering my ring, so also 'bought' a heart bracelet. The ring is sterling silver, and is beautifully made. It is everything I wanted it to be. I love 'hearts', and I love the design of the ring. Orli Jewellery responded to my email straightaway, there were clear instructions on how to return the ring, and my new one arrived promptly, and was well packaged. Thank you 😊